Privacy Policy

CogniSeek provides model-assisted probability analysis to help users locate lost items or pets.

By using the service, you acknowledge that the platform processes the information you submit in order to generate analysis reports, manage your account, and deliver paid features.

We collect account data such as your email address and authentication provider when you sign in.

We also collect the search information you submit, including item details, locations, time clues, behavioral context, and report history necessary to generate and restore your analysis results.

We use your information to generate system reports, restore your historical reports, improve service reliability, prevent abuse, and provide support.

We do not sell your personal information. Data is used only for service delivery, internal operations, analytics, fraud prevention, and legal compliance.

Payments are processed by third-party payment providers and Merchant of Record partners. CogniSeek does not store your full card number or full payment instrument details on its own servers.

Payment-related identifiers, order status, one-time purchase entitlement, and access status may be stored to provide purchased features and resolve billing issues.

Your account and report data are stored using our infrastructure providers and database services with access controls designed to protect user information.

While we apply reasonable technical and organizational safeguards, no online service can guarantee absolute security.

We may share limited information with infrastructure, authentication, analytics, model inference, and payment providers only where necessary to operate the service.

We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer.

You may request access, correction, or deletion of your account-related personal data, subject to legal and operational limitations.

You may also contact us if you want your stored reports removed or if you have questions about how your data is handled.

CogniSeek is not intended for children under the age required by applicable law to consent to digital services in their region.

If you believe a child has submitted personal data without proper authorization, please contact us so we can review and remove the information where appropriate.

We may update this Privacy Policy from time to time to reflect product, legal, or operational changes.

When material changes are made, we will update this page and revise the policy content accordingly.